How to get your vehicle registration document online?
A 100% guided, simple, and secure process. No travel, no hassle. Your request processed within 24 hours.
Choose my procedure →Your procedure in 3 simple steps
From order to receipt of your vehicle registration document, we guide you every step of the way.
🛒 I choose my service and pay
Select the procedure that matches your situation (change of owner, duplicate, change of address...). Pay securely in a few clicks.
- All procedures available in one place
- Secure payment by credit card or bank transfer
- Immediate order confirmation by email
- No travel required
📤 I send my documents via the secure form
As soon as your payment is finalized, our secure form automatically opens. You also receive the link by email to access it anytime, at your own pace.
- Secure form automatically opens after payment
- Link sent by email to return to whenever you want
- List of required documents displayed in each service's description and in the form
- Simple submission: photo or scan from your phone or computer
- Your file is checked by our experts before any submission to SIV
📬 I receive my vehicle registration document
Once all your documents are received, our service processes your request within 24 hours. Your vehicle registration document is then issued by the Imprimerie Nationale and sent to your home.
- Processing of your file within 24 hours after complete receipt of documents
- Receipt of your vehicle registration document within 48 to 72 hours after file validation
- Sent by secure registered mail to your address
- For other services: deadlines specified in each service's description
⏱️ Our processing times
Controlled deadlines thanks to our approved collaborators' direct professional access to the SIV.
File processing
after receipt of all documents
Receipt of vehicle registration document
after file validation by our experts
Other services
deadlines specified in each service's description
🔗 Quick Links
Everything you need, in one click.
💬 Need help? We're here.
Our team supports you every step of the way. Choose the channel that suits you best — we respond quickly.
❓ Frequently Asked Questions
Answers to the questions you have, even before you ask them.
How does the document submission form work?
As soon as your payment is finalized, our secure form automatically opens in your browser. You also receive an email containing the direct link to access it anytime. You can send your documents from your phone or computer, as a photo or a scan.
What documents do I need to provide?
The list of documents to provide is clearly displayed in each service's description, as well as in the secure submission form. It varies depending on your procedure (change of owner, duplicate, change of address...). If in doubt, our team is available to guide you.
How long does it take to receive my vehicle registration document?
Once all your documents are received, your file is processed within 24 hours by our experts. Your vehicle registration document is then sent by registered mail and you receive it within 48 to 72 hours after your file is validated. These deadlines correspond to the processing and dispatch of your vehicle registration document; in case of overload or postal mishap beyond our control, La Poste may exceptionally take longer for delivery, which is beyond our responsibility. For other services, deadlines are indicated in each service's description.
Is your service approved and legal?
Yes. CarteGriseFrançaise.fr works with experts and collaborators approved and authorized by the Ministry of Interior to process your vehicle registration procedures in full compliance. They have direct professional access to the Vehicle Registration System (SIV), which guarantees controlled deadlines and maximum security for your data.
Are my personal data protected?
Absolutely. All transmissions are encrypted (SSL/TLS). We strictly adhere to GDPR. Your documents are stored securely and are only used for the purpose of your registration procedure.
What happens if a document is missing or incorrect?
Our experts check your application before sending it to the SIV. If a document is missing or unreadable, we will contact you immediately by email or WhatsApp to tell you exactly what is needed. No incomplete applications are submitted.
Can I calculate the cost of my application before ordering?
Yes! Use our price simulator to estimate the cost of your vehicle registration document or service before placing an order. Access the simulator →
Where can I find the necessary CERFA forms?
All the CERFA forms you need are available for free on our website. Download free CERFA forms →
How can I contact you if I have a question?
Three channels are available to you: via the WhatsApp bubble available at the bottom right of all pages of the site (instant messaging), by email at info@cartegrisefrancaise.fr, or via our contact form.
Ready to start your application?
Simple, fast, secure. Your vehicle registration document processed within 24h, received within 48–72h.
Choose my application →Prêt à faire votre démarche ?
Simple comme bonjour. Calculez votre tarif et commandez en quelques minutes.